Return Policy

J&A International Group Limited currently operates from Hong Kong and offers a 14-day easy refund policy on items purchased from this website.

You may request a return or refund within 14 days from the date you receive your order, provided that the item is unused, in its original condition, and in the original packaging.

Please read the product descriptions and size guides carefully before placing an order. While we accept returns within the eligible period, items that show signs of use, damage, or alteration may not be eligible for a refund.

Damages and Issues

Please inspect your order immediately upon receipt. If the item is defective, damaged, or if you receive the wrong item, please contact us within 48 hours of delivery so that we may evaluate the issue and make it right.

Refund Process

Once your return is approved and received, we will process your refund to the original payment method. Refund processing times may vary depending on your payment provider.

Contact Information

You can contact us regarding returns, refunds, damages, or any questions at:

Email: admin@j-a-international.com